Refund Policy

1. Refund Policy Overview

At Sionix Technologies, we strive to deliver exceptional value. This Refund Policy outlines the terms under which refunds may be issued for our services.

2. Digital Services

For custom software development projects, refunds are handled on a case-by-case basis as outlined in the project agreement. Typically, milestone-based payments are non-refundable once the milestone is delivered and accepted.

3. Products

For our products like Sikarlive and CSLAB, refunds are available within 14 days of purchase if the product does not function as described.

4. Training Services

Training fees are refundable if cancellation is made 7 days before the start date. No refunds are issued after the training has commenced.

5. Contact Us

For refund requests, please email info@sionix.in with your invoice number and reason for the request.